MKT-223: Customer Experience
This course stresses the importance of customer relations in the business world. Emphasis is placed on learning how to respond to complex customer requirements and to efficiently handle stressful situations. Upon completion, students should be able to demonstrate the ability to handle customer relations.
***Please refer to the online version of the Richmond Community College Program & Course Catalog and the Student Handbook for current academic and general policies.***
Course Information
Hours
Credits:
3
Lab/Shop:
0
Lecture:
3
Work Exp.:
0
Clinical:
0
Semesters Offered
Spring
Requisite Information
None